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What payment methods are accepted?
What is considered a factory refurbished item?


What payment methods are accepted?
Visa and Mastercard payments are accepted via Card Service International.com (LinkpointCSI) as well as money order or cashier's check or persona check. Once your order is placed, you will receive an invoice from our company with instructions to pay via Card Services International (LinkpointCSI) or other methods. You may pay with major credit cards Visa and Mastercard as well as with ACH debit from your checking or savings account. Card Services International/Linkpoint CSI is a well known, trused gateway that keeps your information secure.. If you prefer to pay by money order, cashier's check, or peronal check, please mail within 48 hours to ePoint and Click Electronics, DBA ePlatinum Electronics Online, P.O. Box 18028, Greensboro, NC 2741, or directly to our business address 4003 Beechmont Court, Greensboro, NC. . Money orders should be made out to Daniel Kidd or Janice Terry-Kidd. Non-postal money orders will be held for 2 to 5 days for clearance. Personal checks will be held for 7-10 days. Please contact us at customersupport@epointandclick.com or (336) 782-8131. Thank you.

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What is considered a factory refurbished item?
There are lots of things that can label items factory refurbished. Some are so frivolous, its laughable. But because consumer laws prevent manufacturers from selling anything considered factory refurbished as "new", the second consumer gets the best deal. Here are a few examples: Most major retail superstores offer a 30-day money back guarantee on their products and there are those consumers that just simply take advantage of that. These items are returned to the manufacturer, inspected and repackaged like new. Items where the box or casing was damaged in shipment which are returned to the manufacturer. The item was returned to the manufacturer because of a slight defect. The part that was defective was replaced by the manufacturer, tested and then repackaged just like new. The item was returned because of a minor cosmetic blemish on the casing that was corrected. Demonstration units are also considered factory refurbished. These units are inspected, tested and repackaged. The box was simply opened. Thats it Brand new overstocked items are also labeled factory refurbished. It is impossible to know the history of each item, but for whatever reason the unit gets labeled factory refurbished it is inspected & serviced by the manufacturer then tested and repackaged to meet original product specifications. All merchandise is warranted by the original manufacturer.

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Last Updated: 3 Dec 2005 21:31:41 PST home  |  about  |  terms  |  contact
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